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15% OFF CODE MID15

QUICK RETURNS

Please note that in order for a return to be eligible, it must be in pristine condition and raised within 28 days of receipt. If you are returning faulty goods, please contact our customer service team who you can reach by clicking HERE.

1. Register Your Return

Click HERE to start your return. Order number and postcode must be entered exactly as seen on your order confirmationOrder number and email to be entered exactly as seen on your order confirmation.

If your order was placed on a partner website please contact us

2. Post Your Return

Proceed through to the portal and you’ll be given the option to choose a carrier to fulfil your return. Make sure your items are securely wrapped and your parcel contains all the information requested. Remember to ask for a receipt as proof of sending.

3. We'll Do The Rest

Once we have processed your return you will receive notification via email.
All successful returns will be credited to the original method used for payment.
Please note refunds can take 3 to 5 working days (Monday to Friday, excluding bank holidays) to show into your account.

RETURNS COSTS

Please note for UK orders there is no return charge on the first return, subsequent returns will be charged at £2.99 per order, the cost of your return will be deducted from final refund.

International customers:

We do not offer free returns to international order please see delivery and return for mare details.

RETURNS POLICY & FAQS