If, within six months of purchase, your item develops a fault due to a manufacturing defect or failure in craftsmanship, we'll offer a repair, replacement or refund — whichever is the most appropriate and fair resolution. This applies to all products purchased directly from the Oswin Hyde website.
Each claim is assessed individually and fairly. Every Oswin Hyde item is quality-checked before dispatch to ensure it meets our high standards. This guarantee does not affect your statutory rights.